Where to Find Help

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IMG_6735If you have questions or need assistance in completing a Health Insurance Marketplace application or choosing a qualified health plan, there are many Certified

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Assisters who can help you. Certified Assisters include Navigators, Certified Application Counselors, and insurance brokers/agents. The role of the Certified Assister is to answer any questions you have about the application and enrollment process and if you need help with completing the application or selecting a qualified health plan. Only use Certified Assisters who have been trained and certified by the Centers for Medicare & Medicaid Services.

  1. General tips and guidance
  2. If you are located in Tucson, Arizona
  3. If you are located in Maricopa County
  4. If you are located in Pima County

For a map of all Certified Assisters in Arizona, please visit CoverAz.org: http://coveraz.org/navigators-and-assisters-map/

General Tips and Guidance

If you would like to enroll in a qualified health plan now, you can go to Healthcare.gov and complete the application form and choose a qualified health plan on line or talk to a live person who can help you complete the application using the toll free telephone number 1-800-318-2596. The toll free telephone number will have interpreters available for non-English speaking consumers.

Map of Certified Assisters and Navigators in Arizona

CoverAz has put together an interactive map to show where all the Certified Assisters and Navigators in Arizona are located. You can view the Map here: http://coveraz.org/navigators-and-assisters-map/

Map of Certified Assisters and Navigators

Protect Yourself from Fraud

Only use certified Navigators and Assisters. These are persons who have been trained and certified by the Centers for Medicare & Medicaid Services to help consumers obtain health insurance. You need to see their certificate before providing any information. There is no charge for assisting

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you with applying for health insurance. Learn more.



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If you are located in Tucson, Arizona

Both the Pan Asian Community Alliance and the Tucson Chinese Cultural Center are Center for Rural Health

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Pima County AAPI Navigator Sites that can assist you in navigating the Health Insurance Marketplace. *

The Pan

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Asian Community Alliance
940 South Craycroft Road
Tucson, Arizona 85711
Phone: (520) 512-0144
Email: info@PanAsianCommunityAlliance.org

  • Monday thru Thursday — 4:00 p.m. to 7:00 p.m.
  • Sunday — 11:00 a.m. to 4:00 p.m.
The Tucson Chinese Cultural Center
1288 West River Road
Tucson, Arizona 85704
Phone: (520) 292-6900

*Application and Enrollment assistance from the TCCC and PACA is available by appointment.
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If you are located in Maricopa County

If you are in Maricopa County, you can contact the Asian Pacific Community in Action Navigator Site, a member of the Greater Urban Phoenix League Navigator Program, for assistance.


Asian Pacific Community in Action logo

Asian Pacific Community in Action
6741 North 7th Street
Phoenix, Arizona 85014
602.248.0496 (FAX)




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If you are located in Pima County

There are many Navigator Sites in Pima County you may contact to obtain help from a Certified Assister.

The Arizona Alliance for Community Health Centers Navigator Sites:

The Greater Phoenix Urban League Navigator Sites:



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